Frequely asked and questions


Can I make a exchanges?

Yes you can. In order to make an exchange, you must return the product in the same conditions you received them (including packaging, labels and additional accessories). If you have any additional questions, contact us at info@jeanscolombianos.com or call us (+57) 318 660 60 60.

Shipping Cost

For international shipments, email us at info@jeanscolombianos.com; so we can estimate the cost of shipping to your destination.

Do you ship overseas?

Yes, email us at info@jeanscolombianos.com where we will gladly inform you the conditions and costs of shipping abroad.

The page was blocked and I could not make the payment. What do I do?

Contact us at info@jeanscolombianos.com with your name and order number requesting the cancellation of the purchase. We will cancel your order so you can make a new one.

If you require more information, you can contact us at the following number:

(+57) 318 660 60 60

Do you apply discounts for wholesale purchases?


Sign up as wholesaler by clicking here.